Boost Mobile Reviews

Boost Mobile has an overall rating of 4.4 based on 29 reviews. Customer feedback on Boost Mobile is mixed: Boost Mobile reviewers highlight positive aspects like affordable plans, good coverage, no contracts, friendly customer service, which strongly appeal to budget-conscious consumers, young adults, families, first-time smartphone users. However, Boost Mobile is often criticized for its limited high-speed data, inconsistent network performance, fewer phone options, customer service wait times.

4.4/5.0

29 reviews

5 Stars

16

4 Stars

8

3 Stars

1

2 Stars

2

1 Star

0

All Boost Mobile Reviews (29)
EdwinCherry
May 31, 2026
"Easy way to get a new phone"
I got my new phone through financing and, like I said, it was simple. I didn’t have to pay everything up front, which helped a lot, and the payments are clear each month. Like I said, no issues so far and the whole process was easy.
CarlaMalloy_65
May 29, 2026
"I had an issue with my phone..."
I had an issue with my phone and support got it fixed quickly (which surprised me a bit). No weird runaround or bouncing me between people, just straightforward help. Happy with how it went.
Rene_johnson77
May 28, 2026
"Pretty fast for everyday use"
I’ve been using Boost Mobile for a few months now, and for my usual day-to-day stuff, the data speed has been really solid. Videos load fast, and maps don’t freeze up when I’m driving around, which is mostly what I need it for. I did hit one slow spot once, so I wouldn’t say it’s perfect everywhere, but in the places I use it most, I’ve been happy with it.
elvinstamper6429
May 23, 2026
"I was expecting it to be a..."
I was expecting it to be a whole thing, it actually got canceled really fast with no hassle
GraigMoss_13
April 30, 2026
"Pretty easy to use"
Uh, the website was really simple to get around. I found my plan quickly, and checkout didn’t give me any trouble. Overall, it was a smooth experience.
guy_Powell82
April 24, 2026
"It works fine at first, but once..."
It works fine at first, but once you hit the data limit, things slow down a lot. I get that there have to be limits, but it would be nice if the slowdown was more reasonable. People still need to do basic stuff online, so a little fairness there would go a long way.
darlaestorga9041
April 10, 2026
"I had to reach out to support and..."
I had to reach out to support and they replied quicker than I expected. It did take one extra message to fully get things sorted, but the person was nice and actually helped me fix it, so... yeah, worked out fine.
rose.Morrow
April 03, 2026
"I started with the regular SIM first..."
I started with the regular SIM first, then switched over to eSIM when I got my new phone. the whole setup took maybe 10 minutes, and the service kicked in right away. I know some people make it sound like switching to eSIM is a hassle, but for me it was smooth with no real issues.
hello_geraldine605
March 26, 2026
"Number ported fine, but I still had my usual complaints"
My old number moved over quickly, so no real drama there. I was expecting a headache because this stuff usually turns into a headache, and I kept checking because I hate waiting, I really hate waiting. But it went through without much trouble, even if I was still annoyed by all the little confirmation texts and the usual app stuff.
juan-Marshall
March 24, 2026
"Coverage has been solid for me"
The signal works almost everywhere I go now, so I can’t really complain about the coverage itself. I just wish I didn’t feel so ignored whenever I try to get help with anything.
CHRISMAN
March 18, 2026
"Autopay worked smoothly and gave me peace of mind"
I set up autopay and it handled my bill perfectly this month. No hiccups, no extra effort on my end, and it’s nice to feel confident that the payment is taken care of without having to remember it.
MEGGS
March 17, 2026
"I’m so tired of picking through bills..."
I’m so tired of picking through bills and wondering what random fee got added this time. This one was straightforward, no weird charges, and the total was exactly what I expected. Small thing, but it’s a relief.
tina1997
March 06, 2026
"The wording makes it sound more reliable than it is"
I thought this would be a dependable texting option, but messages just randomly don’t go through sometimes. The way it’s described is a bit misleading, because I definitely wasn’t expecting to deal with failed texts this often. It gets really annoying, especially when I’m trying to send something important
Tom.johnson
March 03, 2026
"Good deals, but a little confusing"
I like the promos and there are usually some good deals around, but the discounts don’t always show up clearly at checkout. It can be a bit confusing to figure out what I’m actually saving.
michaelmclarty3869
February 25, 2026
"Payment went through fine"
I paid my bill quickly and everything went through without a problem. I’ve had payment issues with other services before, so it was nice that this one was smooth this time.
Toni_sanborn76
February 20, 2026
"I’ve been using my Boost Mobile hotspot..."
I’ve been using my Boost Mobile hotspot a lot whenever my home Wi-Fi starts acting up, and it’s been solid. Videos load without much trouble and my laptop stays connected, so I don’t have to deal with unnecessary stress when my internet goes out. It’s not perfect everywhere, but around my area it works great. Overall, I’m happy with it
MarilynSimpson_96
February 15, 2026
"I mostly use Boost for phone calls, it’s..."
I mostly use Boost for phone calls, it’s been solid for me. Most days, calls go through just fine, which is a relief. I’ve had a couple dropped calls in certain spots, which can be a little frustrating, but it hasn’t been bad enough to really stress me out. For the price, I’m genuinely happy with it
kathrinecarroll8753
February 11, 2026
"Pretty easy to manage my account"
I’ve been able to check my bill and make changes to my account without having to call anyone, which is nice. I wasn’t sure at first if I was doing everything right, but it’s been simple to figure out. No issues so far, at least from what I can tell.
Melody_norman88
February 07, 2026
"Not gonna lie, activation was easy"
Not gonna lie, activating my phone on boostmobile.com was way easier than I expected. It took around 10 minutes, the steps were simple to follow, and my service was working right after. No real issues at all.
DIXON
January 16, 2026
"Pretty good help at the store"
I stopped by the Boost Mobile store to get my phone switched over, and the guy working there was really helpful. He explained the plan options in a way that made sense and had my new SIM up and running in maybe 10 or 15 minutes.

I’m giving it around 4 stars because I did have to wait a little while, probably since there was only one person working. But once he got to me, the service was solid and I left with my phone working like it should

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Boost Mobile Q&A

Need to change my phone service to another phone..my phone was stolen

How do i locate my lost phone

angryladybug892
April 03, 2020

“Need to change phone to another PHONE. My phone was stolen”

Are there other similar companies to boostmobile that are less expensive or better?

crazytiger820
October 15, 2019

“Cricket and verizon are better in services but a little more on device purchase..”

Is boostmobile a scam or a legit company?

brownostrich286
October 15, 2019

“It is a legit phone company but they scam in their service coverage and customer service”

How easy is it to get a hold of customer service at boostmobile?

brownpeacock394
November 26, 2019

“Easy, BUT communication is horrible. Almost 4 months and I am still waiting on a return label to send back a phone sent broken that was purchased on the Boost website.”

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